Customer Reviews

Route 18 Chrysler Jeep Dodge Ram Customer Feedback

Read the Latest Customer Reviews about Route 18 Chrysler Jeep Dodge Ram in East Brunswick, New Jersey. Our NJ Chrysler, Jeep, Dodge, Ram Dealer’s standards are what make buying a car in New Jersey even better. Read what our customers have said about their sales or service experiences at Route 18 Chrysler Jeep Dodge Ram.

“Bruce Schwartz is a pleasure to deal with.”

Bruce Schwartz is a pleasure to deal with. No haggle, no games, no “let me talk to my manager” and he respected my time. Great price and quick delivery. Thanks!

Source URL: Dealer Rater

Reviewed Staff: Bruce Schwartz

Route 18 Chrysler Jeep Dodge Ram

“Bruce Schwartz & Sophia Saracino helped my parents & I purchase their new 2013 Dodge Avenger…”

Bruce Schwartz & Sophia Saracino helped my parents & I purchase their new 2013 Dodge Avenger on Saturday 5/4/13. The attention to detail and customer service we recieved was exceptional! I will defiantly recommend this dealership to family & freinds for any future purchases. Thank you so much!

Source URL: Dealer Rater

Reviewed Staff: Sophia Saracino | Bruce Schwartz

Route 18 Chrysler Jeep Dodge Ram

“An excellent experience at Route 18 Auto.”

An excellent experience at Route 18 Auto. I took my car there for an oil change and the mechanic found that my tires were bad. Rich got me a good price on a new set of tires. I had to wait a little long but that wasn’t their fault. The truck delivering the tires was late. I was very happy with the work and the price.

Source URL: Dealer Rater

Reviewed Staff: Christine Maldonado | Rich Warren

Route 18 Chrysler Jeep Dodge Ram

“Rich Warren is sincere, knowledgeable, hardworking . . .”

Rich Warren is sincere, knowledgeable, hardworking , advises and helps his customers to the fullest, friendly, ensures repairs are done in a quick and efficient manner. Highly recommended.

Source URL: Dealer Rater

Reviewed Staff: Rich Warren

Route 18 Chrysler Jeep Dodge Ram

“I am beyond pleased with the service I’ve gotten on each visit.”

We purchased our Jeep in July of 2012. I came in for my 3,000 mile oil change. This was our third maintenance visit. I am beyond pleased with the service I’ve gotten on each visit. Everyone is very friendly, patient and answers all my questions. Rich was just wonderful. He recommended services and explained exactly what needed to be done and why. I am very happy and will recommend Rich and Rt 18 Jeep to my friends.

Source URL: Dealer Rater

Reviewed Staff: Rich Warren

Route 18 Chrysler Jeep Dodge Ram

“Rich Warren from service went above and beyond . . .”

Rich Warren from service went Above & Beyond what Sales Managers could not do it for me. He is simply best, honest & helpful. Two Thumbs Up!
I would recommend everyone to go to Rich for any service needs.

Source URL: Dealer Rater

Reviewed Staff: Rich Warren

Route 18 Chrysler Jeep Dodge Ram

“Working with Mark was great!!!”

Working with Mark was great!!! He made me feel at ease throughout the entire time. He was able to answer all my questions and when he didn’t know the answer he found it quickly. I would defiantly work with Mark and Rt. 18 Auto again.

Source URL: Dealer Rater

Reviewed Staff: Mark Zupko

Route 18 Chrysler Jeep Dodge Ram

“Service advisors were informative and knowledgable”

Service advisors were informative and knowledgable and friendly. They do not pressure you for something that is not really required. The mechanics are very professional,skilled and friendly. They do their work with pride which is important in this day and age.I have dealt with Jeff Kanc for over 20 years. He is the best service manager in the industry.

Source URL: Dealer Rater

Reviewed Staff: Jeff Kanc | Rich Warren

Route 18 Chrysler Jeep Dodge Ram

“The work is done right the first time”

I’ve had to bring my jeep to a different dealer and the services and quality of work was horrible. The employee’s make you wait while they carry on a personle conversation, they don’t keep you informed on what is happening with your car. But the worse part was them making you feel like you where takeing up to much of their time.
At the east Brunswick location when the jeep is worked on it’s explained fully what has to be done and what can wait. they are always friendly even when you might be a difficult customer. The work is done right the first time and what I like the most is if they aren’t sure what the problem is they are up front with you and discuss the options.

Source URL: Dealer Rater

Reviewed Staff: Christine Maldonado | Jeff Kanc | Rich Warren

Route 18 Chrysler Jeep Dodge Ram

“Bruce was very friendly and helpful, as well as the staff”

Bruce was very friendly and helpful, as well as the staff. They did not have the jeep I was looking for on the lot. So Bruce ordered exactly what I wanted without trying to push another vehicle on me. And the delivery was surprisingly quick.

Source URL: Dealer Rater

Reviewed Staff: Bruce Schwartz

Route 18 Chrysler Jeep Dodge Ram

“Great to have this wonderful crew back”

Great to have this wonderful crew back richie and the service dept took care of my problem on sat when I could not make appointment at any other day of the week to top that his crew stay after hours on sat to get me going for our trip on Monday .

Source URL: Dealer Rater

Reviewed Staff: Rich Warren | Christine Maldonado | Jeff Kanc

Route 18 Chrysler Jeep Dodge Ram

“Always feel very satisfied when buying a new car from Route 18 Chrysler!”

Always feel very satisfied when buying a new car from Route 18 Chrysler! Bruce Schwartz always goes the extra mile and the entire dealership is first rate!! This is the 9th car I’ve purchased there over the past 15 years and I would refer them to my family and best friends as a 5 Star Dealership.

Source URL: Dealer Rater

Reviewed Staff: Bruce Schwartz

Route 18 Chrysler Jeep Dodge Ram

“I always work with Rich and he has always been friendly and honest with me”

I always work with Rich and he has always been friendly and honest with me regarding the work required for my vehicle. i’ve never had to go back for work that had been perfomed. i’m feel very comfortable dealing with them.

Source URL: Dealer Rater

Reviewed Staff: Rich Warren

Route 18 Chrysler Jeep Dodge Ram

“The staff of the dealership mentioned above provided me with the ditaled attention, respect and dignity.”

I am a New Yorker who have bot CRYSLER PT 2002 from the individual on the streets of Est Brunswick.
When techical problems ocured (few hours after that deal), I have addressed my conserns to the nearest CHRYSLER dillership, which happan to be at Route 18.
The staff of the dealership mentioned above provided me with the ditaled attention, respect and dignity.
They have inspected car and provided excellent work to rebuild damaged parts such as computer, weels, etc. as well as with list of the repaers needs to be done in the future.
In addition the building itself is ery confortable, clean and equipt with all nessesary elements for customer’s accomodation.

Source URL: Dealer Rater

Reviewed Staff: Jeff Kanc | Christine Maldonado | Rich Warren

Route 18 Chrysler Jeep Dodge Ram

“After being disappointed with my dealings with service departments of a few Jeep dealerships in NJ, I was very fortunate to contact Rich Warren”

After being disappointed with my dealings with service departments of a few Jeep dealerships in New Jersey, I was very fortunate to contact Rich Warren of Route 18 Chrysler-Jeep-Dodge-Ram. I discussed on the phone with him the problem that I was having with the electronic control module on my 2010 Jeep Liberty. Rich was very nice and asked me to come to the service department to evaluate the problem.
Rich explained that my ECM was not serious and my car would be okay. I later had him rotate the tires, check the brakes and change the air filter. I felt great that I finally found a professional and honest service advisor.
I highly recommend Rich Warren and Route 18 Chrysler-Jeep-Dodge-Ram

Source URL: Dealer Rater

Reviewed Staff: Rich Warren

Route 18 Chrysler Jeep Dodge Ram

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