Sales Reviews

“Bruce Schwartz is a pleasure to deal with.”

Bruce Schwartz is a pleasure to deal with. No haggle, no games, no “let me talk to my manager” and he respected my time. Great price and quick delivery. Thanks!

Source URL: Dealer Rater

Reviewed Staff: Bruce Schwartz

Route 18 Chrysler Jeep Dodge Ram

“Bruce Schwartz & Sophia Saracino helped my parents & I purchase their new 2013 Dodge Avenger…”

Bruce Schwartz & Sophia Saracino helped my parents & I purchase their new 2013 Dodge Avenger on Saturday 5/4/13. The attention to detail and customer service we recieved was exceptional! I will defiantly recommend this dealership to family & freinds for any future purchases. Thank you so much!

Source URL: Dealer Rater

Reviewed Staff: Sophia Saracino | Bruce Schwartz

Route 18 Chrysler Jeep Dodge Ram

“Working with Mark was great!!!”

Working with Mark was great!!! He made me feel at ease throughout the entire time. He was able to answer all my questions and when he didn’t know the answer he found it quickly. I would defiantly work with Mark and Rt. 18 Auto again.

Source URL: Dealer Rater

Reviewed Staff: Mark Zupko

Route 18 Chrysler Jeep Dodge Ram

“Bruce was very friendly and helpful, as well as the staff”

Bruce was very friendly and helpful, as well as the staff. They did not have the jeep I was looking for on the lot. So Bruce ordered exactly what I wanted without trying to push another vehicle on me. And the delivery was surprisingly quick.

Source URL: Dealer Rater

Reviewed Staff: Bruce Schwartz

Route 18 Chrysler Jeep Dodge Ram

“Always feel very satisfied when buying a new car from Route 18 Chrysler!”

Always feel very satisfied when buying a new car from Route 18 Chrysler! Bruce Schwartz always goes the extra mile and the entire dealership is first rate!! This is the 9th car I’ve purchased there over the past 15 years and I would refer them to my family and best friends as a 5 Star Dealership.

Source URL: Dealer Rater

Reviewed Staff: Bruce Schwartz

Route 18 Chrysler Jeep Dodge Ram

“Route 18 Jeep in East Brunswick is hands down the best dealership we have found”

My wife and I are both in our 30′s and retired, so we had plenty of time to shop dealerships. We took our sweet time and drove hours north and south, in search of the model Jeep we wanted and the staff and service that we were happy with. Trust me, we have already done the homework for you! Route 18 Jeep in East Brunswick is hands down the best dealership we have found. Ask for Dawn!! What a sweetheart! Honest, friendly and extremely patient!! Remember, we had all the time in the world so there was no rush for us to buy! Dawn, along with the rest of the staff went way above and beyond to deliver us an awesome experience and a great deal on our new Jeep Grand Cherokee! We highly recommend this dealership and of course see Dawn!!!!

Source URL: Google

Reviewed Staff: Dawn Santana

Route 18 Chrysler Jeep Dodge Ram

“Very impressed from start to finish”

After getting lots of BS from local dealerships and dealerships who claim to be “law enforcement friendly” I googled dealer reviews. I found Rt. 18 with great reviews and saw they had plenty of Dodge Rams in stock. I contacted Josh (he had great reviews) and told him I was on my way to the dealership which was 1 hour from my home.

Josh was very nice and I explained that I did my homework and knew how much the dealership paid for the truck and I knew about holdback and the rebates available. I got a great deal and bought the truck with no hassles. Very impressed from start to finish.

Source URL: Dealer Rater

Reviewed Staff: Josh Schachter

Route 18 Chrysler Jeep Dodge Ram

“GREAT OVERALL EXPERIENCE FROM START TO FINISH”

GREAT OVERALL EXPERIENCE FROM START TO FINISH…BRUCE WAS VERY INFORMATIVE AND HELPFUL….WITHOUT THE STYLE OF THE “TYPICAL CAR SALESMAN”…I WOULD RECOMMEND THIS PLACE TO ANYONE!!!!PRICE I PAID WAS FAIR AND COMPETITIVE.

Source URL: Dealer Rater

Reviewed Staff: Bruce Schwartz

Route 18 Chrysler Jeep Dodge Ram

“If their service was that good on a relatively small purchase, they must roll out the red carpet for new vehicle purchases.”

Purchased a used chevy pick up truck with service engine light issues, the service department actually took the truck to a chevy dealer, after replacing various parts with no success. Turns out the truck needed extensive repairs ( timing belt,tensioner and actuator sprocket ), all work was completed with no cost to me, alone with a nice loaner car while the parts were ordered and repairs made. I was very impressed with their service considering it was not a expensive truck. If their service was that good on a relatively small purchase, they must roll out the red carpet for new vehicle purchases.

Source URL: Dealer Rater

Reviewed Staff: Christine Maldonado | Glen Hedges

Route 18 Chrysler Jeep Dodge Ram

“had a great expereince at this dealership”

had a great expereince at this dealership and i would recomend this dealership to family and friends.i would deffently buy a new car from this dealership again

Source URL: Dealer Rater

Reviewed Staff: Bruce Schwartz

Route 18 Chrysler Jeep Dodge Ram

“Had work done on my 2008 dodge Avenger”

Had work done on my 2008 dodge Avenger R/T after getting cut off on the NJ Turnpike toll plaza and hitting the high curb and doing major damage to my front end, Rich Warren advised me to contact my insurance company which saved me a significant amount of money, Work on the car was fast! Within less than a week my car was back on the road in excellent working order. Informed me on the progress while waiting which is not done in the other dealerships that I have dealt with! Very much pleased in ALL aspects of this Dealership. Will very soon purchase TWO MORE CARS from this dealership!!!
OUTSTANDING OVEALL!!!

Source URL: Dealer Rater

Reviewed Staff: Rich Warren

Route 18 Chrysler Jeep Dodge Ram

“Emailed dealer for the selling price, they returned the email within minutes”

Emailed dealer for the selling price, they returned the email within minutes with a very good price. No hassles. Followed up my questions. Offered a date to come in and test drive the car. Traded in my used car towards the new vehicle. Once the deal was made, picked up my car on a Saturday. Car was clean, gassed up and ready to go. Car was explained to me. I did have a Charger before. Registration was ready for pickup a few days later. 3 free oil changes and a free tire rotstion were part of the deal. Overall, a very good experience with this dealership.

Source URL: Dealer Rater

Reviewed Staff: Sophia Saracino | Mark Zupko

Route 18 Chrysler Jeep Dodge Ram

“The deal was made and we were quite satisfied.”

We were looking for a new car with a trade-in. The salesman, Bruce Schwartz, was very helpful, very knowledgeable, and very patient. The deal was made and we were quite satisfied. David Zarillo, the financial person also was very helpful with the financial end of the deal and we thank him for his financial expertise. This is the reason for the rating we have given to the purchase of our new car. We would recommend this dealership to family and friends. We want to thank Bruce and David for all their help.

Source URL: Dealer Rater

Reviewed Staff: Bruce Schwartz | David Zarillo

Route 18 Chrysler Jeep Dodge Ram

“Wow Route 18 was one of the most straightforward dealerships my husband and I have dealt with”

Wow Route 18 was one of the most straightforward dealerships my husband and I have dealt with.  We had previously looked at a Chrysler 200 at another dealer and had a horrible experience.  We actually walked away from the other dealer because he was not upfront with the cost of the vehicle.

We saw that Route 18 had a car in stock that had everything we wanted.  We called and spoke with Trish (lovely receptionist) and she got us in touch with Sofia. Sofia actually quoted us a price over the phone!  Talk about up front and honest!  It is a bit of a drive for us since we live farther north, but we came down and met with Mark Zupko.  He took us for a test drive and we made a deal right there.  Mark even explained to us what the fees and issues were with the other dealer.  We met with David in finance and really made me feel great about buying a car and financing.  There were no hidden fees or costs.  Really what we had discussed was what was there in black and white.

We went to get lunch and when we came back the car was all washed and waxed and ready to go!  I drove it home right then and there.  We are heading down to get the plates today and I can’t say enough about these guys.  Class act!  (Yes I just called a car dealership a class act.)

If you want to avoid sleezy car dealerships, head to Route 18 Chrysler, Jeep, Dodge Ram.  No loud pushy salespeople.  Just a Mom and Pop dealership looking to make you happy!

Source URL: Yelp

Reviewed Staff: Sophia Saracino | Mark Zupko | David Zarillo

Route 18 Chrysler Jeep Dodge Ram

“Bruce and Gerardo walked me through the entire process and set everything in motion, making it painless”

Initially I shopped here and was only shown a fraction of the trucks on the lot. The salesman did not know much about the RAM truck and did not fully answer my questions. I do not know why the first salesman did not show the whole inventory and I left the lot. After shopping online (as well as other dealers) I went back to the dealer and met Bruce. He was not pushy (like I expected salesman to be) and let me test drive the trucks seemingly withing minutes of arrival. This helped me confirm my decision to purchase the truck I wanted. The real value with this dealership was in making the paperwork process easy. This is my first new truck and first time I was buying from a dealer. They (Bruce and Gerardo) walked me through the entire process and set everything in motion (including insurance paperwork and a trade) making it painless. For this I would recommended this dealership to others and was glad I gave it a second chance.

Source URL: Dealer Rater

Reviewed Staff: Gerardo Giordano | Bruce Schwartz

Route 18 Chrysler Jeep Dodge Ram

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