Bruce Schwartz & Sophia Saracino helped my parents & I purchase their new 2013 Dodge Avenger on Saturday 5/4/13. The attention to detail and customer service we recieved was exceptional! I will defiantly recommend this dealership to family & freinds for any future purchases. Thank you so much!
- Title: BDC Manager
- Phone: 732-387-2600
- Email: email@example.com
Sophia Saracino, Internet Sales Coordinator, Sophia has been with Route 18 Chrysler, Jeep, Dodge since they reopened in 2011 and spent 5 years previous with the dealership when they were known as McDonaugh CJD. Sophia tells us her favorite past time is none other than shopping. If she had her choice she would lug around all of her packages in a new Jeep Wrangler.
Customer Reviews for Sophia Saracino
Emailed dealer for the selling price, they returned the email within minutes with a very good price. No hassles. Followed up my questions. Offered a date to come in and test drive the car. Traded in my used car towards the new vehicle. Once the deal was made, picked up my car on a Saturday. Car was clean, gassed up and ready to go. Car was explained to me. I did have a Charger before. Registration was ready for pickup a few days later. 3 free oil changes and a free tire rotstion were part of the deal. Overall, a very good experience with this dealership.
Wow Route 18 was one of the most straightforward dealerships my husband and I have dealt with. We had previously looked at a Chrysler 200 at another dealer and had a horrible experience. We actually walked away from the other dealer because he was not upfront with the cost of the vehicle.
We saw that Route 18 had a car in stock that had everything we wanted. We called and spoke with Trish (lovely receptionist) and she got us in touch with Sofia. Sofia actually quoted us a price over the phone! Talk about up front and honest! It is a bit of a drive for us since we live farther north, but we came down and met with Mark Zupko. He took us for a test drive and we made a deal right there. Mark even explained to us what the fees and issues were with the other dealer. We met with David in finance and really made me feel great about buying a car and financing. There were no hidden fees or costs. Really what we had discussed was what was there in black and white.
We went to get lunch and when we came back the car was all washed and waxed and ready to go! I drove it home right then and there. We are heading down to get the plates today and I can’t say enough about these guys. Class act! (Yes I just called a car dealership a class act.)
If you want to avoid sleezy car dealerships, head to Route 18 Chrysler, Jeep, Dodge Ram. No loud pushy salespeople. Just a Mom and Pop dealership looking to make you happy!
I bought a new dodge ram this weekend and had a great experience. David Zarillo, Gerardo Giordano, and Sofia were all wonderful. I have bought many cars in the past from many different dealers. This was by far my best experience. They all made it very easy to get my new vehicle.
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