Service advisors were informative and knowledgable and friendly. They do not pressure you for something that is not really required. The mechanics are very professional,skilled and friendly. They do their work with pride which is important in this day and age.I have dealt with Jeff Kanc for over 20 years. He is the best service manager in the industry.
- Title: Service and Parts Director
- Phone: 732-387-2600
- Email: firstname.lastname@example.org
Customer Reviews for Jeff Kanc
I’ve had to bring my jeep to a different dealer and the services and quality of work was horrible. The employee’s make you wait while they carry on a personle conversation, they don’t keep you informed on what is happening with your car. But the worse part was them making you feel like you where takeing up to much of their time.
At the east Brunswick location when the jeep is worked on it’s explained fully what has to be done and what can wait. they are always friendly even when you might be a difficult customer. The work is done right the first time and what I like the most is if they aren’t sure what the problem is they are up front with you and discuss the options.
Great to have this wonderful crew back richie and the service dept took care of my problem on sat when I could not make appointment at any other day of the week to top that his crew stay after hours on sat to get me going for our trip on Monday .
I am a New Yorker who have bot CRYSLER PT 2002 from the individual on the streets of Est Brunswick.
When techical problems ocured (few hours after that deal), I have addressed my conserns to the nearest CHRYSLER dillership, which happan to be at Route 18.
The staff of the dealership mentioned above provided me with the ditaled attention, respect and dignity.
They have inspected car and provided excellent work to rebuild damaged parts such as computer, weels, etc. as well as with list of the repaers needs to be done in the future.
In addition the building itself is ery confortable, clean and equipt with all nessesary elements for customer’s accomodation.
I have been dealing with this Dealership for many years, through name changes and staff changes.I am so happy that Rich warren and Jeff Kanc, have returned.They make the service department as great as it is. The service, friendliness and quality of the work that I have performed ther, have always FAR exceeded any other dealer I have dealt with.Thank you so much for being so caring and making sure all of my vehicle concerns have been met each and every time I bring a vehicle in. They service both my Jeep Rubicon and my Dodge Challenger. Use this dealer and you wont be disapointed.
Service Dept. is a pleasure to deal with.The prices are in line with other dealers,but they do not pressure you for additional work that you did not ask for.Service personnel carried over from McDonagh Chrysler.I have been dealing with Jeff for over 20 years. Straight shooting and honest.
Source URL: Dealer Rater
The dealer was courteous and professional during the complete service process, from scheduling the appoint to doing the repairs. The vehicle was inspected and repaired without having to schedule an additionally appointment. They even performed a safety inspectin to avoid any obvious additional problems. I would recommend the dealer’s service department to anyone who is concerned with dealer servicing. Jeff, the service manager, listened to my concerns and questions and gave exceptional service.
Source URL: Dealer Rater
Reviewed Staff: Jeff Kanc
Route 18 Chrysler Jeep Dodge Ram business